Shipping policy
Effective Date: August 1, 2026
Welcome to TEIVORA. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
- Orders are processed within 1β2 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a shipping confirmation email.
Delivery Time
Estimated delivery times:
- Standard Delivery: 2β5 Business Days
- Delivery times may vary depending on your location, courier availability, public holidays, weather conditions, or unforeseen delays.
Shipping Charges
- Shipping charges (if applicable) are calculated and displayed at checkout before you complete your purchase.
- Free shipping promotions may be offered on selected products or during special campaigns.
Order Tracking
Once your order has been dispatched, tracking information will be provided (where available) so you can monitor your shipment.
Cash on Delivery (COD)
TEIVORA offers Cash on Delivery (COD) on eligible orders, subject to service availability in your delivery area.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. TEIVORA is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses or contact details.
Delayed or Lost Shipments
Although we work with trusted courier partners, unexpected delays may occur. If your order has not arrived within the estimated delivery time, please contact us and we will assist you in tracking your shipment.
Damaged Packages
If your package arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with:
- Your order number
- Clear photos of the package and product
We will investigate the issue and arrange a replacement or refund where applicable.
International Shipping
International shipping may be available for selected regions. Delivery times and shipping charges may vary depending on the destination country.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
TEIVORA
π§ Email: weastonworldstore@gmail.com